FAQ:
Q1. Are you a trade company or manufacturing company?
We are a manufacturing company.
Q2. What's your main products of your company?
We specialized in all kinds of machines, such as CNC Lathe, CNC Milling Machine, Vertical Machining Center,Conventional Lathe, Drilling Machine, Radial Drilling Machine, and so on.
Q3. Can you provide customized machine or SPM (Special purpose machine)?
Yes, we provide Smart CNC solutions for our customer in order to increase efficiency.
Q4: What's your warranty terms?
We will supply a replacement for parts that prove to be defective for a period of 12 months,
starting on the machine's bill of lading date.
Q5. What is the services?
Pr-sales:Customized solutions, planning and design;One-to-one service
After sales:7 days 24 hours on line service, Remote guidance of installation, docking with customer software system
Q6: Why choose your company?
Products from the development, design, manufacture, assembly of the entire production process are
carried out between plants with a complete production chain which is your most reliable guarantee.
Q7: Can your company send the technical personnel to our company and direct our workers overseas?
We can supply this kind of service. When the machines arrive the buyer's installation site, we can timely send mechanical and electrical engineers to install according to the buyer's schedule. All these can be quoted and list in the contract. The seller will cooperate with the buyer to deal with visa and installation preparation before going abroad.
Q8: What's the Payment Terms?
T/T 30% initial payment when order, 70% balance payment before shipment. irrevocable letter ofcredit at sight
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